I. Introduction

LRG Claims, LLC and our affiliates (collectively, “the Firm,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us (collectively, “using our Services”).

II. Confidentiality of Legal Inquiries

We treat information submitted with the highest degree of confidentiality, in accordance with our professional and ethical obligations. This Privacy Policy explains our data practices for our general audience but is not a waiver of any other ethical duties. Information provided in the course of seeking or Public Adjuster Services is governed by our engagement agreements and professional obligations.

III. Privacy Policy Overview

This summary provides the key points of our privacy policy. For more details, please read the full policy below.

• What we collect: We collect information you provide, information from your use of our Services, and information from third parties.
• How we use it: We use this information to provide and improve our informational services, and to send you relevant updates.
• How we share it: We may share information with service providers that help us operate and market our services.
• Your control: We provide you with clear choices and control over your personal information, including the right to opt out of certain data uses.

IV. Personal Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). The categories of Personal Information we may collect are as follows:

V. How and Why We Use Your Information

We use your Personal Information for specific business purposes and only when we have a valid legal basis.

• To Provide and Improve Our Services: To operate our website, understand user interaction, and enhance functionality.
  • Legal Basis: Our legitimate interests in maintaining our digital presence; performance of a contract.
• For Analytics: To monitor and analyze traffic and usage patterns to improve our content and service delivery.
  • Legal Basis: Our legitimate interests in improving our services.
• For Direct Marketing: To send you newsletters, event invitations, or legal updates that may be of interest to you.
  • Legal Basis: Your consent, or our legitimate interests when a prior business relationship exists.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes.
  • Legal Basis: Compliance with a legal obligation.

VI. How We Share and Disclose Information

We may share Personal Information with the following categories of third parties:

• IT & Hosting Providers: We may share Personal Information with vendors that provide cloud hosting, security, and other technical services to operate our website and internal systems.
• Analytics & Performance Providers: We may share Personal Information with partners like Google Analytics to help us understand website traffic and usage patterns.
• Marketing Providers: We may share Personal Information with social media platforms and advertising networks to provide you with relevant advertising on other sites. Under several U.S. state privacy laws, this type of sharing may be defined as a “sale” or “sharing” for cross-context behavioral advertising. This activity is facilitated through the use of third-party cookies and similar tracking technologies on our website. 
• For Business Transfers: We may transfer Personal Information in connection with any merger, sale of assets, financing, or acquisition of our business.
• For Legal Reasons: We may disclose Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

VII. Sensitive Personal Information

We do not collect or process sensitive personal information, such as race, ethnicity, national origin, sexual orientation, religious beliefs, or health data, unless it is necessary to provide or maintain a service that you have requested.

VIII. Cookies and Global Privacy Controls

We use cookies and similar technologies to operate our site and enhance your experience. 

IX. Your Privacy Rights and Choices

Depending on where you reside, you may have certain rights regarding your Personal Information.

A. Your Right to Opt Out of “Sale” or “Sharing” 

In certain states, you have the right to direct us not to “sell” or “share” your Personal Information, or process it for purposes of targeted advertising and/or certain types of automated profiling. 

X. Data Retention

We retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected, and to comply with our legal and professional obligations, considering factors like the duration of our relationship, the purposes for which the data was collected, applicable statutes of limitations, and professional conduct rules.

XI. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

XII. Contact Us

If you have questions about this Privacy Policy, you can use our contact page to reach us.

XIII. Notice for Visitors From the EEA or UK

Depending on the situation, you may have certain rights related to the processing of your Personal Information. These may include:

• Right of Access: You can get a copy of your Personal Information processed by us.
• Right to Erasure: You can ask us to erase or delete your Personal Information, with some limitations.
• Right to Rectification: You can ask us to rectify any inaccuracy or incompleteness in your Personal Information.
• Right to Object: You can object to the processing of your Personal Information for reasons related to your situation.
• Right to Restriction: You may be able to ask us to restrict our processing of your Personal Information, depending on the situation.
• Right to Withdraw Consent: If you previously consented to our processing your Personal Information, you can withdraw that consent at any time.
• Right to Data Portability: In certain situations, you have a right to ask for a copy of your processed Personal Information in a structured, commonly used, and machine-readable format.

To exercise any of your rights, or to learn more about how we use your Personal Information, visit our contact page to get in touch. You can also file a complaint with the data protection authority in an applicable jurisdiction if you think that our processing of your Personal Information violated an applicable law.

Please also note that, since we are a U.S. firm, your Personal Information needs to be transferred to the United States for the purposes described in this Privacy Policy. We recognize the importance of transferring, processing, and storing your Personal Information securely and legally, and for EEA and UK users we rely on contracts approved by the European Commission. Visit our contact page if you would like to ask us for more information about this process.

The information contained in this Website is provided for informational purposes only, and should not be construed as legal advice on any subject matter. No recipients of content from this site, clients or otherwise, should act or refrain from acting on the basis of any content included in the site without seeking the appropriate legal or other professional advice on the particular facts and circumstances at issue. The content of this Website contains general information and is only intended for that purpose. The Firm expressly disclaims all liability in respect to actions taken or not taken based on any or all the contents of this Website. The content on this site is for general information purposes only and is not meant to be a guarantee or promise of results.

Any information sent to The Firm by Internet e-mail or through the Website is not secure and is done so on a non-confidential basis. Transmission of information from this Website does not create a contractual relationship between you and The Firm, nor is it intended to do so. The transmission of the Website, in part or in whole, and/or any communication with us via Internet e-mail through this site does not constitute or create an agreement between us and any recipients.

Some links within the Website may lead to other web-sites, including those operated and maintained by third parties. The Firm includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents.

This Website and its contents are provided “AS IS” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Furthermore, The Firm does not wish to represent anyone desiring representation based upon viewing this Website in a state where this Website fails to comply with all laws and ethical rules of that state.

Reproduction, distribution, republication, and/or retransmission of material contained within The Firm Website is prohibited unless the prior written permission of The Firm has been obtained.